Privacy policy

Last Updated: December 3, 2025

This Privacy Policy explains how Spec Offers Ltd, the owner and operator of the website Spec Milk 24 hrs (“we”, “us”, or “our”), collects, uses, discloses, and protects your personal information when you visit our website, place an order, create an account, or otherwise interact with our services.

Legal Entity (Registered Business Address)

Spec Offers Ltd
MJH Accountants Limited
129 Woodplumpton Road
Fulwood, Preston
Lancashire, PR2 3LF
United Kingdom

Physical Trading / Fulfilment Address

Spec Offers Ltd

4B/2 Trefoil Way
Preston, PR2 5PH
United Kingdom

Website: specmilk24hrs.co.uk
Email: info@specmilk24hrs.co.uk

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact information (name, billing address, shipping address, email, phone number)
  • Order and transaction details
  • Payment information processed through third-party providers
  • Account details
  • Technical and usage information collected automatically (IP address, browsing activity, device info)
  • Communication information provided when you contact us

2. How We Collect Personal Information

We collect information:

  • Directly from you when you place orders, create an account, or contact us
  • Automatically via cookies and analytics tools
  • From third-party service providers such as Shopify, payment processors, marketing platforms, and analytics services

3. How We Use Personal Information

We use personal information for:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing and securing user accounts
  • Operating and improving our website and services
  • Sending marketing communications (where legally permitted)
  • Fraud detection and security
  • Legal obligations and compliance

4. How We Share Personal Information

We may share personal information with:

  • Shopify
  • Payment processors
  • Shipping and fulfilment partners (operating from our physical address at 4B/2 Trefoil Way)
  • IT, analytics, and marketing service providers
  • Legal authorities when required
  • Business partners, where applicable

We do not sell personal information.

5. Relationship With Shopify

Our website is hosted on Shopify. Shopify processes data necessary to operate the store, including checkout, payments, analytics, and security.
To learn more about how Shopify processes data, visit:
https://www.shopify.com/legal/privacy

6. Cookies

We use cookies and similar technologies for functionality, performance, analytics, and marketing. Browser settings may be adjusted to refuse cookies.

7. Children’s Data

We do not knowingly collect information from individuals under 16 years of age. If you believe data has been collected from a child, contact us to request deletion.

8. Data Security

We use appropriate technical and organisational measures to protect personal information. No system is completely secure, and data transmitted online may not be entirely safe in transit.

9. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy or to comply with applicable laws and requirements.

10. Your Rights

Depending on your location, you may have rights including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent
  • Opt-out of marketing communications

To exercise any rights, contact us at info@specmilk24hrs.co.uk.

11. International Transfers

Personal information may be transferred outside the UK or EEA. Where this occurs, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

12. Changes to This Privacy Policy

We may update this Privacy Policy. Updates will be posted here with an updated date.

13. Contact Information

Spec Offers Ltd
Registered Business Address:
MJH Accountants Limited
129 Woodplumpton Road
Fulwood, Preston
Lancashire, PR2 3LF
United Kingdom

Physical Trading and Fulfilment Address:
4B/2 Trefoil Way
Preston, PR2 5PH
United Kingdom

Email: info@specmilk24hrs.co.uk